Business » Helpdesk & Remote PC » Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 Free Download

Help Desk Authority (formerly BridgeTrak) 8.1 Build 221

Comprehensive help desk and issue trouble ticket tracking software.

Last updated: May 29, 2009

Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 Summary:

Publisher: ScriptLogic Corporation

Rating:

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Windows - 55.5MB
Licence: Demo, $995.00 to buy
Date Added: May 28, 2009
Release status: Minor Update

Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 Description:

Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too

Free Download Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 from ScriptLogic Corporation now!

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Software OS:	WinXP,Windows2000,Windows2003
Setup Filename:	052909
System Requirements:	Pentium Processor1 ghz+, 512MB RAM, 100mb

Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 Tags:

help desk software,help,desk,software,trouble,ticket,bug

Help Desk Authority (formerly BridgeTrak) 8.1 Build 221 Full Description:

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.

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