Business > Helpdesk & Remote PC

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site. Paid editions allow managing leads, emails, click-to-call and tickets. Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & Unix Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & Unix MediaHeal for CD and DVD retrieves data from damaged Compact Disks and DVDs of all types (CD-R/RW, DVD+/-R, DVD+/-RW, DVD-RAM). MediaHeal for Diskettes retrieves files from corrupted floppy disks. All kinds of diskettes are supported. MediaHeal for Diskettes rRestores the complete folders tree structure including subfolders and files within. View and control remote PCs through firewalls in seconds. Securely access attended and unattended remote PCs without pre-installed software. Reboot into safe mode, auto-reconnect, track session history, Vista/UAC and more. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports. ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. Telecommute, travel and remotely access your programs and files. Host Discovery makes remote support setup and management a breeze! 9 languages, Free Trial. Support for Windows Vista. MediaHeal for Hard Drives retrieves files from corrupted hard disks. MediaHeal for Hard Drives scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Supported are NTFS, FAT12, VFAT12, FAT16, FAT32. MediaHeal for Removable Disks recovers files from damaged Iomega ZIP/Jazz/Clik! cartridges, LS-240 diskettes and other magneto-optical media. MediaHeal for Flash retrieves files from corrupted flash cards. MediaHeal for Flash scans corrupted file system and saves the recovered files and folders into a folder on a safe drive. Desktop Authority reduces the cost of managing the Windows desktop and eases the administrator?s burden to support the desktop lifecycle by enabling admins to proactively control, inventory, secure, and support desktops from a central location. Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server. Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. TurboMeeting provides Web conferencing, Remote PC Support, Remote PC Access, and Web seminars plus free audio conferencing service. No download required. Supports PC and Mac. Akeni Web Chat for enterprise im lan is an instant messaging system designed for universal accessibility and ease of deployment. The Web Chat messaging server can be set-up so that only users within the LAN can access the server. Live chat software with voice,video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads. RemotePC access is a secure and simple way to access your computer connected to the Internet from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important documents and data files. Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service. Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Remotely control your customer's PC anywhere, from any computer with Internet access.I'm OnCall auto configures a secure connection between the two PCs, without requiring any pre-installed software. Do get lots of e-mail? You need ReplyButler! Your personal Butler prewrites the addressing in the mails, administrates your text modules / boilerplate texts and sorts your e-mails into folders. Try it now! Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Create a secure and stable instant messaging system with BigAnt Instant Messenger Server. The administrative levels of BigAnt IM Server is particular designed for business use. Easy for maintenance and with advanced features. Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users A web based help desk solution for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Free 14-day trial. FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. Real-time PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track inventory modifications and upgrade requirements, detect pirated software, remotely control client PCs. Use your Bluetooth-enabled Palm device to control PowerPoint, Browser, WMP, Mouse and more on your Desktop or Laptop computer. View your presentation slide notes directly on the PDA, view slide warnings, and much more! Access your PC via Internet Explorer on another PC from anywhere in the world, as long as both PCs are connected to the Intranet/internet. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way.